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![[Post New]](/community/templates/default/images/icon_minipost_new.gif) 01/08/2017 12:34:19
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valvino
Joined: 16/04/2008 20:15:15
Messages: 46
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I've been trying to access the studio to submit some puzzles but I'm finding whichever browser I use (Firefox, Chrome or IE), all I can see is a null screen with no tools or grid space. Just FYI that I'm sure my java is up to date.
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![[Post New]](/community/templates/default/images/icon_minipost_new.gif) 01/08/2017 21:08:08
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JHe
Joined: 01/12/2011 11:39:39
Messages: 109
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I've used Firefox for that because Chrome didn't work properly with Studio. Now I tested. It works OK but has an annoying feature that it asks my permission every time I move (effectively reload) to a new phase in design.
So, could it be that your browsers fail with the permissions but then don't ask you?
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![[Post New]](/community/templates/default/images/icon_minipost_new.gif) 09/03/2018 11:18:25
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Johan
![[Avatar]](/community/images/avatar/eccbc87e4b5ce2fe28308fd9f2a7baf3.jpg)
Joined: 22/12/2006 20:08:51
Messages: 1046
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I was able to get the studio to work in Ubuntu on Firefox after installing the icedtea plugin. I actually did this in Windows in a VirtualBox.
Code:
sudo apt-get install icedtea-7-plugin
(then restart firefox)
A lot of confirmation dialogs, but it works.
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![[Post New]](/community/templates/default/images/icon_minipost_new.gif) 10/03/2018 00:03:37
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tsr21
Joined: 20/09/2012 04:48:35
Messages: 90
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I use a laptop with Windows 10, and I've tried IE, Firefox, and Chrome, and none of the three work. I appreciate that there may be some third-party software out there that might solve the problem, but .... all too hard.
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![[Post New]](/community/templates/default/images/icon_minipost_new.gif) 18/02/2022 14:06:52
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catalina_marina
Joined: 01/12/2011 16:48:49
Messages: 14
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Are there any plans for the Studio to be fixed?
Or, if there is still a way to use it, could the FAQ be updated?
Because I can't figure it out, and I'd really like to create some more puzzles at some point.
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